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I’m an Adult woman who is 50 years old and this kid named José had so much Hostility towards me, I have never had any luck with the store and the last time I was in there a young girl stood and popped her bubble gum in my face.

Reply I had complain about they gonna say I pay my phone bill but my bank statement it says it was paid autopayment y’all keep cutting my phone off where I had proof it was paid on Thursday 22nd of this month and that not right I been paying my bill ND don’t never have problems I want to file complaint Reply I am furious about the assistance I have been unable to get from Metro PCS customer service with obtaining my own cell phone activity.

On December 24, 2014 @ 1AM I received a ticket for talking on the phone.

What you should do is teach them to be as professional and helpful as operator Rudilynn. I do not want to take MY TIME and call the company to correct a situation that should never happened to begin with. Reply I have been trying to figure out what the problem is with the store in Moses lake WA state.

I’m taking my business elsewhere, and you can blame France Marie #500175 and the other moron. So you automatically charge your customers without their consent and knowledge, then insist they have to take their time to correct this or they are stuck. Are you will to pay me for MY TIME at my current rate? I have been a customer for about 6yrs in Tacoma, Wa and I moved over to this part of the State and I have been treated poorly Everytime I have been in the local franchise.

Metro PCS was the 6th largest wireless network in the US with 9.5 million subscribers.

Although the company is a Delaware corporation, the Metro PCS corporate office is located in Richardson, Texas.Hours later nothing changed so I contacted a rep by their chat line. Just like the previous operator, France Marie is an imbecile who made up excuses because she has no technical knowledge.She told me my hotspot was used the previous day, which is a lie because my phone was out of service pending my online payment which didn’t post due to the fourth of July holiday.You can have the phone and the number and the bill I paid for the month because I had to go to ATNT and buy the same phone and get a new number and I have spent a few hundred dollars for the exact same thing as I had just purchased from you few months ago.I have been a long time customer and I have been working with the public as a Real estate property manager and I have never treated or been treated as badly as I have been last week. Did I mention that the person who works there was incredibly rude. For the last seven years and I was going to go back the next day and buy a new phone? Reply My identity was stolen and my T-Mobile phone number was illegally ported to Metro PCS.In 2004, Metro PCS Communications began a subsidiary of Metro PCS as part of their restructuring.

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